Return Policy

Thank you for choosing BIZBILL.

BIZBILL is a cloud-based billing and accounting software provided as a Software as a Service (SaaS) subscription. This Refund Policy explains when refunds may be granted.

Free Trial

If a free trial is available, customers are encouraged to evaluate the software before purchasing a subscription.

Subscription Payments

Subscription fees are billed in advance on a monthly or annual basis, depending on the selected plan.

Refund Eligibility

We offer refunds under the following circumstances:

• Duplicate or accidental payments.
• Incorrect charges caused by a billing error.
• Technical issues that prevent access to the service and cannot be resolved by our support team within a reasonable time.

Non-Refundable Payments

Refunds are generally not provided for:

• Change of mind after purchasing.
• Partial use of a subscription period.
• Failure to cancel a subscription before the next billing date.
• Account suspension or termination due to violation of our Terms of Service.

Subscription Cancellation

Customers may cancel their subscription at any time. After cancellation, the subscription will remain active until the end of the current billing period. No further charges will be made unless the subscription is renewed.

Requesting a Refund

To request a refund, please contact our support team within 14 days of the payment date.

Please include:

• Your account email address
• Invoice or payment reference
• A brief description of the issue

Each refund request is reviewed individually.

Processing Time

Approved refunds are generally processed within 5–10 business days. The time required for the funds to appear in your account depends on your payment provider or bank.

Contact Us

If you have any questions regarding this Refund Policy, please contact us through the contact information provided on our website.